Case Study

North Hampshire Urgent Care

Using Attollo to improve channels of communication, processes efficiency and increase productivity through leaner working

Industry

Healthcare

Location

UK

Employees

150

Overview

North Hampshire Urgent Care (NHUC) is a not-for-profit independent organisation working in partnership with the NHS. The services provided are commissioned by the Integrated Care Boards (ICB’s) of North East Hampshire & Farnham, and Hampshire & Isle of Wight. NHUC is governed by a Management Council comprising elected and appointed members with a majority of GP members. Everyone working for NHUC is entitled to membership of the society.

Their Challenges

  • Single source of truth for service information, updates & applications
  • Drive communication between the senior management team and staff
  • Improve evidence of CQC compliance
  • Improve process efficiencies through leaner working
  • Improve support and staff satisfaction across the board

Our solution

Attollo Intranet powering a single source of news

Connected to NHUC is TalkPlus who offer free NHS Talking Therapies in Rushmoor, Hart and Farnham. The intranet had to make sure that the content, in particular the news was catering for both sets of employees.

Through targeted we offer effective communication based on service and location we were able to ensure both parties are always informed both on site and remote.

How North Hampshire Urgent Care benefited from an Attollo Intranet

Single source of truth

With information in various places, including being printed off a single version of the truth was required. Documentation required version control and smart tagging, providing assurance that information was accurate and up to date, and easy to find.

 

Requirements Evolution

To be operationally effective during the time of December, a busy period for NHUC we needed to support the business immediately. We understood what is needed immediately

Single source of truth 3

With information in various places, including being printed off a single version of the truth was required. Documentation required version control and smart tagging, providing assurance that information was accurate and up to date, and easy to find.

Find out more about how Attollo increased productivity and efficiencies within North Hampshire Urgent Care

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Single source of truth

With information in various places, including being printed off a single version of the truth was required. Documentation required version control and smart tagging, providing assurance that information was accurate and up to date, and easy to find.

Attollo are great
Marcus Lade - Information Governance Lead, Process and Project Manager, North Hampshire Urgent Care

Attollo enables quicker employee on boarding which means they are productive sooner.

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Attollo Intranet delivers benefits to any organisation, want to know more?